The following is up-to-date guidance for care home visitS.

This guidance was last updated on: 1st March 2022

As of the date of this guidance Aria no longer requires visitors to book visits online in advance. Friends and family are able to visit the Home at any time (with the exception of meal times), provided the following:

  • All visitors must complete a negative LFD test on the same day as their visit, which has been registered and evidence shown on entry.
  • Face masks must be worn in all communal areas, including the dining areas.
  • There is no longer a requirement to book visits online or let us know in advance, families can visit at any time with the exception of meal times and late in the evening to protect all residents’ privacy – just ring the doorbell!
  • Face masks are not required in the designated visiting areas (cinema room and a resident’s bedroom).
  • There are a maximum of three visits within the communal dining area at any one time, any additional visitors will need to visit their loved one in their bedroom or cinema room if available.
  • There is a general requirement of four people per visit.
  • There are no time limits on any visits.
  • Visits in the communal areas should take place at dining tables, away from other residents where possible.

When there are a number of visits at the same time, we may ask people to change areas depending on the mobility of their loved one to better help other families and residents. For instance we would prioritise those residents with less mobility to meet with their friends and family in the dining area, rather than their bedrooms.

In the event of any new guidance or restrictions being introduced by Welsh Government we will react accordingly, however we are committed to ensuring the minimal amount of disruption to our visiting policy.


If you have any questions please contact us.